Legal

Terms of Service

Please read these terms carefully before using SaferStays.

Last updated: May 2026

1. Acceptance of terms

By creating an account or using SaferStays ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.

2. What SaferStays is — and isn't

SaferStays is a self-service record-keeping and reminder tool for accommodation hosts. It is not a legal, health and safety, insurance, or compliance advisor. We do not warrant that use of the Service will make you compliant with the Health and Safety at Work Act 2015, the Residential Tenancies Act, the Fencing of Swimming Pools Act, Healthy Homes standards, council bylaws, or any other regulation. You are solely responsible for understanding and meeting your legal obligations.

3. Your responsibilities

  • Provide accurate information about your property, workers and operations.
  • Keep your own backup copies of any records you rely on for compliance.
  • Export and retain your own records before deleting your account — deletion permanently and immediately erases all your data, and we do not keep a copy.
  • Engage qualified professionals (gasfitters, electricians, builders, lawyers, insurers) where required.
  • Notify WorkSafe NZ and your insurer directly when an event requires it — SaferStays does not do this for you.

4. Subscriptions and trial

New accounts receive a free trial. After the trial, continued use requires a paid subscription. Subscriptions renew automatically until cancelled. Cancellation takes effect at the end of the current billing period; we do not provide pro-rated refunds for partial periods.

5. Acceptable use

You agree not to misuse the Service, attempt to access other users' data, upload unlawful content, or use the Service to harass any person. We may suspend or terminate accounts that breach these terms.

6. Data and privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of data you upload. You grant us a limited licence to store and process it solely to operate the Service.

7. Limitation of liability

To the maximum extent permitted by law, SaferStays and its operators are not liable for any indirect, incidental, consequential or special damages, lost profits, lost data, regulatory fines, or third-party claims arising from your use of the Service. Our total liability is limited to the fees you have paid in the 12 months preceding the claim.

8. Indemnity

You agree to indemnify SaferStays against claims arising from your operation of your accommodation business, including any incident, injury, regulatory action, or third-party claim.

9. Changes to the Service or terms

We may update the Service and these Terms from time to time. Material changes will be notified by email or in-app. Continued use after changes constitutes acceptance.

10. Governing law

These Terms are governed by the laws of New Zealand.

11. Contact

Questions about these Terms? Email saferstaysnz@gmail.com.